As Seyfarth Shaw’s Client Engagement Manager and a Solutions Consultant with SeyfarthLean Consulting, Dustin works with clients and their law departments to aid them with their legal business needs. This frequently takes the form designing and implementing process improvement, project management, technology, or data solutions, all driven by SeyfarthLean methodologies and principles. Dustin also helps clients improve their understanding of, and relationship with, their outside counsel by closely thinking about and valuating those partnerships. His goal is to ensure a productive and positive user experience for customers and clients of both SLC and Seyfarth.
Dustin also works closely with SeyfarthLean Consulting’s technology teams to create new and improved processes and tools for delivering legal services. By integrating the benefits of process improvement with powerful technology solutions — building trust and consensus at every step along the way — he helps the Seyfarth Family’s legal teams and their clients more effectively manage, measure, and minimize risk.
Dustin honed his interest in the business and operations of law while attending Georgetown University Law Center. There, he enrolled in the first offering of a seminar on “Technology, Innovation and Legal Practice,” which culminated in the inaugural Iron Tech Lawyer competition. He joined Seyfarth upon graduation; consequently, the SeyfarthLean client service delivery model has been the backbone of his career.
The same curiosity that drives him professionally also keeps him busy in his free time. Dustin enjoys visiting Chicago’s many museums and unique neighborhoods, and he appreciates opportunities to do the same in other cities around the country (and the globe). On any given weekend you can find him at a theater, movie house, or concert venue.
“When we explain the ‘how’ of our delivery of consulting and legal services — SeyfarthLean — our clients understand that we think about the profession differently than the average consultancy or law firm.”